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How to Fix Purchases Not Working on Google Play

If you’re experiencing issues with purchases on Google Play, follow these steps to resolve the problem:

1. Check Your Network Connection​

An unstable internet connection may prevent you from accessing the Google Play Store. Ensure your connection is stable and try again.

2. Clear Google Play Store Cache​

Clearing the Play Store cache can often resolve issues. Follow these steps:

  1. Open the Settings app on your Android device.
  2. Tap [Apps] > [See all apps].
  3. Scroll down and select Google Play Store.
  4. Tap [Storage] > [Clear Cache].
  5. For a deeper reset, tap [Manage Space] > [Clear all Data].

For more detailed instructions, refer to the Google Help Center article.

If the issue persists after trying these steps, consider reaching out to Google Play Support for further assistance.