Real-time Transcription Errors

While Votars aims to provide accurate real-time transcriptions, users might occasionally encounter errors. Understanding the root causes and knowing how to troubleshoot can help improve transcription accuracy.

Common Causes of Transcription Errors

1. Poor Audio Quality:
   • Background noise, low volume, or a noisy environment can significantly impact transcription accuracy.
2. Accents and Dialects:
   • Heavy accents or regional dialects that the AI model is less familiar with may lead to inaccuracies.
3. Overlapping Speech:
   • Multiple people speaking simultaneously can cause the transcription system to misinterpret or merge spoken words.
4. Technical Issues:
   • Temporary issues with Votars’ servers, software bugs, or network instability can affect real-time transcription performance.
5. Unfamiliar Terminology:
   • Use of specialized jargon, acronyms, or uncommon terms that the AI model has not been trained on may result in errors.

Troubleshooting and Solutions

1. Improve Audio Quality:
   • Use High-Quality Microphones: Investing in a good microphone or headset can greatly improve audio input.
   • Minimize Background Noise: Conduct meetings in a quiet environment and use noise-canceling features in your devices or software.
   • Stable Internet Connection: Ensure you have a reliable internet connection to avoid distortions or dropouts.
2. Handle Accents and Dialects:
   • Speak Clearly: Encourage participants to speak as clearly as possible.
   • Accent Adaptation: Over time, Votars may improve in handling various accents, particularly if feedback is provided.
3. Manage Overlapping Speech:
   • Turn-taking: Encourage clear turn-taking in meetings to avoid overlapping speech.
   • Moderation: Use meeting moderation techniques to ensure participants don’t speak over each other.
4. Technical Steps:
   • Check for Updates: Ensure that your Votars application and any related software are updated to the latest version.
   • Restart Services: If you encounter real-time transcription errors, try restarting the Votars application or reconnecting to the meeting.
5. Address Unfamiliar Terminology:
   • Custom Vocabulary: (If available) Utilize any custom vocabulary features provided by Votars to pre-define specific terms or acronyms used frequently in your meetings.
   • Manual Corrections: Post-meeting, review the transcription and make manual corrections where necessary, providing feedback to help Votars improve.

Providing Feedback

1. Report Errors:
   • Use the feedback feature within Votars to report transcription errors. Detailed feedback helps us refine our AI models.
2. Annotated Corrections:
   • If possible, provide annotated corrections of the transcription. This data can be invaluable for training and improving our transcription algorithms.

Additional Tips

1. Pre-Meeting Preparation:
   • Test the setup before important meetings to ensure the audio input and settings are optimal for transcription.
   • Inform participants about the transcription and encourage them to follow best practices for clear communication.
2. Regular Checks:
   • Periodically review transcriptions to identify any recurring issues and provide ongoing feedback.

Support

If transcription errors persist or you encounter specific issues not covered by general troubleshooting steps, please contact Votars Support. Providing detailed information, including specific examples of errors and the context in which they occurred, will help our team diagnose and address the problems more effectively.