📄️ When Will You Be Charged? Your Guide to Subscription Renewals
When you complete your payment, your subscription will automatically renew according to the duration of the plan you chose.
📄️ What’s the Difference Between the 3-Day Free Trial and the Free Plan?
Confused about the 3-Day Free Trial and the Free Plan? Let’s break it down so you can pick the right option for you!
📄️ What’s Included in the 3-Day Free Trial?
Eligible free users can enjoy a one-time 3-day Free Trial of the Votars Personal Plan. This trial lets you test premium features without any cost—just make sure to add a payment method to get started.
📄️ What Happens If I Cancel My Subscription?
If you cancel your subscription and revert to a Free Plan user, your existing transcription data will not be changed or deleted. However, you will lose full access to your previous transcripts due to the access restrictions of the Free Plan.
📄️ What happens if I didn’t use up my minutes?
What If I Don’t Use All My Minutes?
📄️ What Happens If My Subscription Expires?
If your subscription expires, you will still have access to your workspace and can view or edit all your recordings. However, you will no longer be able to use paid features.
📄️ Can I split the annual bill into monthly payments?
Unfortunately, splitting the annual bill into monthly payments is not an option at this time. If you prefer to make monthly payments, we recommend considering our monthly subscription plan instead.
📄️ Does the subscription renew automatically?
Yes, the subscription will be renewed automatically unless you cancel it.
📄️ Do you offer refunds?
Although subscriptions are non-refundable, detailed information about refund policies may vary depending on the app store. You can check the links below for more details:
📄️ How Can I Obtain a Receipt or Invoice?
■ Votars Web (Credit Card)
📄️ How to cancel my subscription on Votars?
You can cancel your subscription plan at any time. Here's what you need to know:
📄️ How long is the Free Plan free of charge?
When you sign up for a Votars account, the Free Plan will be applied automatically.
📄️ What Happens to My Data If My Votars Subscription Expires?
If your Votars subscription expires, your data will not be deleted. However, your access to certain features and data will change based on the Free Plan restrictions. Here’s what you can expect:
📄️ How to Purchase a Subscription Without a Credit Card?
No Credit Card? No Problem!
📄️ How to Fix Purchases Not Working on Google Play?
If you’re experiencing issues with purchases on Google Play, follow these steps to resolve the problem:
📄️ How to Upgrade to the Paid Version on Votars？
1. Go to the homepage and locate the Settings option, then click on Subscription.
📄️ What happens when my account is downgraded?
When you downgrade your Votars account to the Free Plan:
📄️ What is the minimum number of seats required for the Business Plan?
The minimum number of seats for the Business Plan is 1. You can purchase additional seats as needed during the validity period of your plan.
📄️ What Should I Do If the Payment Is Completed but Not Reflected?
If you’ve completed the payment but your account status hasn’t been updated, follow these steps to resolve the issue:
📄️ What types of credit cards can be used on Votars?
For Votars (Personal Plan, Business Plan, or Enterprise Plan), you can use the following credit card types:
📄️ Why Isn’t My Credit Card Being Accepted?
If your credit card isn’t being accepted, it’s usually due to one of the following reasons: