How to Reach Votars Support via Email?

If you're facing challenges while using Votars, we suggest starting with our Help Center where you may find answers to frequently asked questions.

Should your issue remain unresolved, please don’t hesitate to reach out to our support team at support@votars.ai.

Support Availability:

• Monday to Friday: 10 AM to 7 PM JST (UTC+9)

Response Expectations:

• We strive to respond to all email inquiries within 24 hours.

To assist us in helping you more effectively, please include the following details:

1. Your Registered Email: The email address associated with your Votars account.
2. Device and Browser Information: Specify the type of device or browser you are using, along with the browser version.
3. Error Messages: If you’ve encountered any error messages, please quote them directly.
4. Issue Description: Provide a detailed explanation of the problem you’re experiencing.
5. Additional Media: If applicable, feel free to attach screenshots or videos that illustrate the issue.

Important Note: Please be aware that we currently do not offer telephone support. Kindly send your inquiries via email, and our team will be happy to assist you promptly.